General
Corporate Services

 


Senior Executive, IT

Responsibilities

Manage SCELSE communal computer systems and assist with maintenance/installation of devices:

  • Set up of new end-users machines, mainly Microsoft Windows, MAC OS and Linux (optional)
  • Assist with software installation and troubleshooting
  • Assist with application upgrades, patches, etc.
  • Manage administration of printers including installation and setup
  • Set up email and wireless for handheld gadgets, tablets and smartphones (mainly for Android OS and iOS)
  • Provide maintenance and manage the use of laptop and peripheral devise (e.g., portable projectors, printers, etc.)
  • Troubleshoot technical (hardware/software) faults, where required, replacing parts or liaising with vendors
  • Create of new users’ accounts as and when required for staff, visitors and event participants.
  • Perform housekeeping for all SCELSE communal computer systems
  • Provide support for Skype meetings

Perform administrative duties

  • Manage asset inventory and conduct record keeping
  • Monitor accessories inventory and consumables stock level
  • Log employee queries and liaise with NTU help desk engineers, vendors, or technicians where required

Requirements

  • Diploma in IT or related discipline
  • At least 1-3 years of working experience in the related field is preferred for this position
  • Good knowledge in hardware and software on all platforms, i.e., MAC and Windows operating systems with a little know how on Linux installation
  • Basic iOS and Android platform operations knowledge
  • Basic knowledge on TCP/IP and Active Directory
  • Basic knowledge of any clone software
  • Good problem solving skills, logical thinker, and communication skills
  • Able to work independently and adapt to a dynamic working environment Essential personal qualities includes initiative, pro-active, customer-oriented and a team player

Interested candidates should submit their applications and current CV here.